I have worn glasses for 45 years. This is my second pair of glasses from Eyeworks and these have been the best experiences I have ever had. Every aspect, from the front desk, exam and selection of frames it was customer focused. A special thanks to Javier who I think saw I was compromising myself on the frames that were in stock, he came and asked questions and ordered 5 frames to pick from my description and I am getting what I was looking for. Based on my experience I look for opportunities to refer people to your office.
The staff in all areas of your business were very friendly and welcoming. The technician who conducted my testing was through and so kind. The optometrist who met with me was thorough and informative and very approachable. I appreciated Daniel’s input when he was assisting me in selecting my frames. He was very genuine and honest when I asked him for his opinion which helped me in selecting the right frame for me.
This was my first time to visit the Southlake office, and the customer service was excellent. Dr. Mor is very caring and attentive. If you want to be provided with great service and treatment for your eyes, choose this office.
My family has been going to Eyeworks in Southlake for a number of years now. They treat us just like family and I cannot imagine going anywhere else for our eye needs. They have gotten to know my children over the years and are so patient!! This last visit, in particular, was noteworthy. We were running late from school and their attitudes were so kind and understanding. They did not rush us at all, but instead took time to make sure that they explained all of the specifics around the examinations of both of my boys and made sure that they found glasses they liked that also looked good on them. I truly appreciate this business and will always go out of my way to continue as a customer there.
Dr. Robert Chu and his entire team are top notch. I’m impressed not only with the state-of-the-art equipment, but the knowledge of the team and their willingness to describe what they are doing and why they are doing it. They have an excellent selection of frames from which to choose at prices that are competitive with anyone around. I didn’t have to walk in being an expert on my eye insurance benefits because they are and explained everything to me very thoroughly. I highly recommend EYEWORKS – Southlake, you will be glad what you did.
I have been going to this clinic for years. It is a trustworthy office staff that is comfortable to talk with and eager to make all their patients feel comfortable. I can always depend on them to help me with my questions and get me in for an appointment as soon as possible.
My exam was quick but extremely complete. I had rescheduled because of a migraine and was able to get in just two days after my original date. Dr. Mor gave me her complete attention and answered all my questions, even providing a complete prescription for my paper records. I will return for my future treatments and would not hesitate to highly recommend Eyeworks Southlake. My husband is also a patient and is also extremely pleased with his care.
Clean facility, Staff very courteous and Dr. Chu was friendly. I go every year and took my father also. Their is very less wait time and an excellent place to get your eyes checked
Everyone on your staff is so professional and helpful. Every doc that I have dealt with have been just outstanding, from major surgery to just a checkup. One employee that really stands out every time is Yara. She goes out of her way every visit. On a scale of 1 to 10, I give them a 10 and have recommended them to several people!
The doctor was very knowledgeable in regards to glaucoma. He convinced me to start monitoring it and get my regular checkups.